Counter sales & customer pricing
A proposed sales flow that brings product selection, customer pricing and transaction records together.
Novara Client Systems
Custom POS & Wholesale Systems
Counter sales, product pricing, purchasing, stock and customer records — designed to work together, around the way you already sell.
Concept case study / Electrical wholesale
A more connected way to manage a wholesaler
The operational challenge
Wholesalers coordinate changing supplier costs, trade prices, counter sales, stock movements, purchasing and customer accounts throughout the day. When each task lives in a different tool, maintaining a consistent view becomes harder.
The proposed approach
One browser-based workspace connecting the core workflows, with a focused first release. This prototype demonstrates the intended interface and process before production testing and a controlled launch.
This is an illustrative prototype, not a completed client deployment. Screenshots contain demo data. No measured time savings, financial improvements or customer endorsement are claimed.
Six workflows. One connected concept.
Product catalogue & pricing
Review SKUs, supplier costs, retail and trade prices, pricing tiers and margins in one place.
Stock visibility
See low-stock items, stock movements and reorder thresholds alongside product information.
Purchasing & goods received
Review reorder suggestions, purchase orders awaiting delivery and receipt status.
Customer & supplier records
Keep account details, pricing terms and supplier information connected to everyday operations.
Management reporting
Bring sales indicators, stock exceptions and recent activity into one browser-based workspace.
Inside the wholesale prototype
Operations dashboard
Sales indicators, low-stock alerts, recent sales and purchase orders.
Product catalogue
Product codes, supplier costs, retail and trade prices, margins and stock status.
Product pricing & stock
Pricing tiers, reorder thresholds, stock position and stock history.
Purchasing
Reorder suggestions and purchase orders, from draft to receipt.
Start with the records you already have
Your product lists, prices and customer records may already live in Excel or supplier files. We agree the source formats, import rules and validation first — then design around those records rather than asking you to start again.
From prototype to a working system
- Agree requirements, roles, source data and integration scope.
- Prepare product, pricing, customer and supplier records; verify opening stock.
- Test counter sales, stock movements, purchasing and invoices with representative users.
- Run a controlled pilot, resolve feedback and agree the wider launch.
Barcode scanners, payment terminals, supplier imports and Xero connections are subject to agreed scope and compatibility testing. Permissions, backups and recovery must also be validated before go-live.
Pricing
Simple Transparent Pricing
Custom Business Systems — One-Off Setup
Essential System
From £2,500
One-off setup
Professional System
£4,000–£5,000
One-off setup
Advanced System
£6,000–£7,500+
One-off setup
Monthly Maintenance Plans
Essential Care
£149/ month
Keep your system running smoothly with essential ongoing support.
- Routine software updates and maintenance
- Basic system health checks
- Bug fixes for existing features
- Minor performance improvements
- Email support for system-related issues
Professional Care
£225/ month
More proactive maintenance and support to keep your business running efficiently.
- Everything included in Essential Care
- More frequent system health checks
- Routine security and dependency updates
- Troubleshooting and technical support
- Minor workflow and usability improvements
- Monthly system health review
Advanced Care
£350/ month
Enhanced ongoing support for businesses that rely on their system every day.
- Everything included in Professional Care
- Enhanced monitoring and maintenance
- Priority support during agreed support hours
- Regular system performance reviews
- Assistance with more complex technical issues
- A larger allowance for minor improvements and adjustments
Tell us what you're trying to fix
Send a short message about your business and where things are breaking down. We'll reply personally, usually within one working day, with a straight answer on whether a custom system is worth it for you.
- No sales pressure, no scripted pitch
- Clear scope and pricing before anything starts
- Systems built around how you already work