Privacy Policy

This page is maintained by Novara Client Systems to explain how we handle information collected through this website. It is not legal advice; if you have specific compliance requirements you should consult a qualified professional.

Information we collect

When you contact us through the strategy call form, we collect:

• Your name and email address.
• Business details you choose to share, such as business name, number of clients, and what you need help with.
• Any additional information you include in your message.

We also collect standard technical information (such as approximate location, device, and referrer) when you visit the site, in order to keep it secure and understand how it is used.

How we use information

• To reply to your enquiry and arrange a strategy call.
• To scope and deliver services you request.
• To improve our website and marketing.
• To comply with legal obligations.

Legal basis

Where GDPR applies, we rely on your consent when you submit the contact form, and on our legitimate interests in operating and promoting our business.

Sharing information

We do not sell your personal information. We use trusted service providers to host our site and store form submissions, and we share information with them only to the extent needed to provide the service.

Retention

We keep enquiry information for as long as necessary to respond, to pursue a business relationship if one develops, and to meet any legal obligations. You may ask us to delete your information at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing. To exercise these rights, contact us using the form on our homepage.

Security

We take reasonable technical and organisational measures to protect your information. No online service can be guaranteed 100% secure.

Children

This website is intended for business audiences and is not directed to children under 16.

Changes

We may update this policy from time to time. The date at the top reflects the latest revision.

Contact

For privacy questions or requests, please use the contact form on our homepage.